1. Introduction
Welcome to the CreatiFy Video Editor platform ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video editing services.
2. Information We Collect
Personal Information You Provide
- Account details such as name, email address, username, and password
- Uploaded media files including videos, images, and audio
- User-generated content, project data, and editing preferences
- Payment and subscription information, if applicable
- Communications such as support requests and feedback
Information Automatically Collected
- Device and browser information (IP address, device type, OS, browser)
- Usage data including features accessed and session duration
- Approximate location based on IP address
- Cookies and similar tracking technologies to improve your experience
3. How We Use Your Information
We use your information to:
- Provide and maintain the CreatiFy Video Editor service
- Personalize and improve your user experience
- Process payments and manage subscriptions
- Communicate updates, security alerts, and customer support
- Enable collaboration and sharing features
- Analyze usage to enhance features and develop new tools
- Comply with legal obligations and prevent fraud or abuse
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted partners who assist with hosting, payment processing, analytics, and other services.
- Legal Authorities: When required by law or to protect rights and safety.
- Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred accordingly.
5. Data Security
We implement industry-standard technical and organizational measures, such as encryption and access controls, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal data only as long as necessary to provide the service, comply with legal requirements, resolve disputes, and enforce agreements.
7. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access and correct your personal data
- Request deletion of your account and data
- Object to or restrict certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us at privacy@creatify.com.
8. Children’s Privacy
Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we discover such data, we will delete it promptly.
9. International Data Transfers
Your data may be processed and stored in servers located outside your country. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our platform and updating the effective date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
CreatiFy Privacy TeamEmail: zb2573156@163.com
Address: 中環民光街 Central Ferry Pier No.6